Network Head – Chennai


Title                                       :              Network Head

Competencies                   :               Technical Management, People Management & Customer Facing.

 

  1. Linux Server Administration, Configuration, Managing and Troubleshooting, MYSQL Database Server Administration.
  2. Knowledge of networking technologies and Linux/Unix.
  3. IT Infrastructure Management,Data Center Management,Team Management.
  4. System and Database Administration , Management of the LAN, WAN and voice infrastructure.
  5. Create, execute and drive strategic vision of the team.Planning for IT Infrastructure, Networking and Security.
  6. Planning, reviewing and scheduling backup Jobs to storage server.
  7. Create and manage objectives and long term goals for the team that are aligned with global client service operations and company objectives.
  8. Manage resource forecasting and allocation; coordinate allocation of resources with other regions.
  9. Review and validate technical solutions devised for projects and ensure they are properly documented.
  10. Engage with clients as needed to understand complex technical problems, evaluate alternative technical solutions and strategies, and deliver superior technical solutions to clients.
  11. Act as escalation point for teams to provide guidance, direction and further escalation if necessary.
  12. Facilitate smooth handover of clients to Account Services upon go-live.
  13. Provide assistance to Sales in technical discussions with prospects.
  14. Review and validate hardware sizing estimates for projects.
  15. Develop, enforce and maintain best practices and operational policies.

 

 

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